Returns & Exchange

At World Wide Power Services, our products are unused and in their original packaging or refurbished to the respective brands requirements. However, due to manufacturer or logistics errors, defects or problems may occur and we’ll do our very best to resolve your issue as soon as possible.

All of our products are shipped out with an international warranty, so if there is any manufacturer fault in your shipment, please contact us and we will advise you on the next step. If however, the defect is from our end, we will accept your product and exchange it for a new one.

If you are unsatisfied with your purchase for any reason, or it did not present itself to you as advertised, World Wide Power Services will issue you a full refund or store credit for the product, provided that it is returned to us new condition in its original packaging (Unopened). We’ll also pay the return shipping costs if the result is of our error. If the reason for return isn’t a result of our error, the cost of return shipping will be deducted from your refund.

Items such as Motors and Generators cannot be returned once delevered to the customer.

You can request a return by contacting us through +9714 8861155 9AM-9PM except fridays and Saturdays.

Refunds will be processed as soon as the item is received by us. Refunds may take 2-7 business days to show on your credit/debit card statement.

We hope you enjoy your shopping experience with us!